“I will only trust them with my needs.”
I just want everybody to know what a great company for your air conditioner and heating needs.
I live in Rancho Mirage, Ca, I had equipment that was over 30 years. I had many bids for new equipment and I ended up choosing Pro Flo for their honesty and caring ways.
Thank you for your wonderful work
Once again I called for help from a trusted company. My hot water heater that was over 30 years old was on it last leg. Bob came out and replaced it did a efficient clean job.
I will only trust them with my needs.
“They took care of all our needs”
Proflo made the process so simple & beyond exceeded expectations! The customer service is outstanding from their flexibility when scheduling appointments to the kind & knowledge technicians that come out! They took care of all our needs. I was even impressed that they are so courteous to wear shoe covers when entering your property! It is definitely the attention to detail that makes a difference when using a family owned company. I am so grateful to Proflo! There is so much involved with closing escrow, it was such a relief to have found a company I can trust for heating/ac and plumbing!
Will definitely recommend to family and friends!
“Even offering to replace a burnt out lightbulb in my garage.”
True professionals and top notch customer service! I had an appt and Jamie was running late due to an emergency call he had received, when I told them I couldn’t continue to wait I received a call from Jamie apologizing, a text from the office staff offering to make it right by accommodating my schedule AND a call from Bryan ( the owner) again apologizing and reassuring me he would be able to be there in person the same day to install my water heater. He and Jamie arrived early and got right to work and finished quickly, even offering to replace a burnt out lightbulb in my garage. They were quick, efficient, professional and kind! I wouldn’t hesitate to recommend them to anyone! Thank you Bryan and Jamie and staff, you are true professionals and your attention to customer service did not go unnoticed! I’ll be calling you again for any plumbing issues I have.
“Great experience at a fair price.”
Had a number of plumbing issues to address in my recently purchase home so I called ProFlo. Dean came in and quickly assessed the situation and worked very well with my home warranty company to repair and or replace areas of concern in no time. He is great at what he does, works clean and makes sure you are happy with his work. Dean is a fabulous communicator and an excellent plumber, I would most definitely you ProFlo again. Great experience at a fair price. What more can you ask for in a service provider?
“I recommend them for any plumbing service needs.”
Our water heater had a leak, we were trying to get it replaced by our home warranty company, when they sent a contracted plumber to give an estimate, the write up included all types of charges for added equipment, etc.. We needed a 2nd opinion, so we contacted Josh at ProFlo, he immediately scheduled a visit for the earliest possible, he stopped by did his evaluation and estimate. He explained the process to remove tank and the time frame to install, which was very helpful. We discussed alternative options to make it affordable being that there was no home warranty coverage available to use their service. Ultimately, we felt more comfortable with hiring ProFlo over the other contractor. They were professional, punctual and did a clean job. I recommend them for any plumbing service needs.